Health Connector Board Board Meeting
The board meeting focused on the Executive Director's report, which highlighted updates on customer service platform improvements, including the transition from Softheon to Maximus, and managed strategies in response to the federal policy environment. The board reviewed and approved the FY27 administrative budget and discussed the terms for a lease renewal for the current office space at 100 City Hall Plaza. Additionally, the presentation covered enrollment projections for FY26 and FY27, noting the impact of the Connector Care expansion pilot and other federal policy changes on member eligibility and enrollment categories.