Dec 8, 2022StrategicPlan
BoardMontana State Legislature Legislative Audit Division Strategic Plan Appendix 2024-2025
The Montana State Legislature Legislative Audit Division's Strategic Plan Appendix presents a comprehensive set of Key Performance Indicators (KPIs) for the 2024/2025 Biennium. These KPIs are designed to provide a focus for strategic and operational improvement, create an analytical basis for decision-making, and assess progress toward organizational goals. The document covers performance metrics related to staff turnover, employee experience, employee engagement, absenteeism, direct hours, billing rate inflationary change, project budget accuracy, timely project completion, timely hotline resolution, value-added impacts, agency engagement, recommendation concurrence, and recommendation implementation.