LCEC Strategy Update 2022-2025
This document provides an update on LCEC's strategic planning efforts, detailing the maturity of its Balanced Scorecard implementation in 2021. The plan focuses on strengthening enterprise-level strategy, establishing and managing performance measures, and cascading strategy to divisions. Key performance areas include customer satisfaction, financial responsibility, business process enhancements, and organizational capacity. The strategic work is set to continue maturing through 2022-2025 with integrated business planning.