Jessi Clark

This strategic plan outlines goals and strategies across five core pillars: Growth and Financial Strength, Health Outcomes, Patient Experience, Work Experience, and Quality and Safety. The overarching 'True North' aims to ensure safety, anticipate needs, and exceed expectations, focusing on initiatives such as increasing access to care, optimizing employee engagement, improving patient experience, reducing safety events, and deepening community relationships.

The Grady Health System's Strategic Plan 2022-2027, led by the Health Equity Office (HEO), aims to reduce health disparities and decrease the health equity gap. The plan focuses on care quality, community engagement, cross-cultural empathy, and social justice/advocacy. Key strategies include tracking social determinants of health, benchmarking performance, assessing health literacy, workforce development, community partnerships, and addressing financial barriers to health equity.