Jan 1, 2026StrategicPlan
BoardNorfolk International Airport Strategic Plan 2026-2030
This strategic plan outlines the Authority's direction to foster value to the community. It focuses on strengthening the airport's role as a regional economic asset by generating economic impacts, stabilizing and expanding air service, promoting aeronautical connectivity and development, and enhancing the traveler experience through improved customer service offerings. The plan seeks to achieve these goals by engaging stakeholders, monitoring performance, and increasing customer satisfaction and loyalty.