Board meetings, strategic plans, and buyer signals from Hector Retta’s organization
Jun 1, 2026·StrategicPlan
Board
Department of Savings And Mortgage Lending Strategic Plan 2027-2031
The Department of Savings and Mortgage Lending's Strategic Plan outlines its commitment to serving the people of Texas by supervising and regulating the residential mortgage lending industry and state savings institutions. The plan focuses on four main goals: effective regulation of savings institutions (thrifts), effective regulation of the mortgage industry, effective consumer responsiveness, and effective agency administration. These efforts aim to promote a healthy residential mortgage lending environment, safe and sound savings institutions, and ensure transparency, efficiency, and accountability in its operations.
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Department Of Savings And Mortgage Lending Strategic Plan 2025-2029
The strategic plan for the Department of Savings and Mortgage Lending (SML) outlines the agency's mission to serve the people of Texas by supervising and regulating the residential mortgage lending industry, state savings banks, and savings associations. The plan focuses on effective regulation of the thrift and mortgage industries, consumer responsiveness, and agency administration. It includes goals such as ensuring the safety and soundness of savings institutions, protecting consumers through fair mortgage industry regulation, and providing timely responses to inquiries and complaints. The plan also addresses workforce skills, turnover, and strategies for hiring and retention, as well as customer service performance measures.
Nov 6, 2023·StrategicPlan
Board
Department Of Savings And Mortgage Lending Strategic Plan 2025-2029
The Department of Savings and Mortgage Lending's strategic plan for 2025-2029 focuses on effective regulation of the thrift and mortgage industries, efficient consumer responsiveness, and effective agency administration. Key objectives include being accountable to taxpayers, operating efficiently, providing excellent customer service, and ensuring transparency. The plan also involves monitoring emerging issues, conducting compliance examinations, adopting the CSBS State Examination System, and sustaining prompt resolution times for consumer complaints.
Extracted from official board minutes, strategic plans, and video transcripts.
