Apr 27, 2026Board meeting
Boston City Council Committee On Ways And Means Budget Hearing
The meeting focused on the Fiscal Year 2027 budget review for the Department of Innovation and Technology (DoIT) and the PEG Access Fund. Key topics included the modernization of constituent relationship management systems, the transformation of permitting processes to improve constituent satisfaction, and initiatives to empower the city workforce through upgraded HR systems. Additionally, the committee discussed the transition to cloud-based data infrastructure, the implementation of service management tools to track and resolve constituent requests, and the launch of new digital interfaces for property information and parking regulation mapping.