Effie Russell email & contact info

Chief Customer Experience Officer at Colorado Division of Motor Vehicles.

Work Email

*******@************

Direct Phone

+1 (***) ***-****

Verified

LinkedIn URL

linkedin.com/in/••••••••

Verified

Employing Organization

Colorado Division of Motor Vehicles

Team

Key Colleagues

Decision makers at Colorado Division of Motor Vehicles

Leonardo Torrés
Business & Multicultural Marketing and Communications Manager
Dana Chavez
Chief, Motor Vehicle Investigations Unit
Meghan Tanis
Chief Operating Officer / Deputy Executive Director
Melissa Lineberger
Deputy Senior Director

Key decision makers in the same organization

Organization Signals

Public Activity & Signals

Board meetings, strategic plans, and buyer signals from Effie Russell’s organization

Jun 17, 2026BoardMeeting

Board

Colorado DRIVES Governance Committee Minutes

The committee discussed the status of the DRIVES Upgrade Working Group and ongoing credit card reader deployment across counties. Other key topics included the refinement of OIT project work requests, the management of Microsoft Office versus Google account licenses for counties, and various operational updates regarding Vehicle Services, including CCi audits, API development, and kiosk transactions. The meeting also addressed agile training for DRIVES development support, updates to user support models, legislative developments, and Financial Advisory Working Group initiatives such as penny rounding automation and cross-county disbursement reports. Additionally, the Requirements, Clarification and Improvement working group reviewed SQR progress and refinements for public-facing e-services.

Apr 15, 2026BoardMeeting

Board

Colorado D R I V E S Governance Committee Minutes

The committee reviewed equipment requests, confirming the use of remaining fiscal year funds for warehouse restocking. Discussion topics included updates on the DRIVES credit card reader upgrade project, efforts to refine the equipment request process, and the resolution of budget concerns regarding Google accounts for counties. Reports were provided on legislative matters, vehicle services, innovation and strategy updates, and ongoing work within the Financial Advisory and the Requirements, Clarification and Improvement working groups.

May 20, 2026BoardMeeting

Board

Colorado Drivesc County Governance Committee Agenda

The committee meeting agenda includes discussions on various operational and technical topics, such as testing and inventory status for DRIVES credit card readers, the refinement of county project work requests, and an analysis of Microsoft Office versus Google account licensing for counties. New business items involve the SOT A Disbursement County Underfund and DRIVES NMVTIS processing issues. The meeting also covers operational updates regarding vehicle services, innovation and delivery support, legislative session implementations, and various budget, training, and outage reports. Updates from standing working groups, including the DRIVES Upgrade Working Group, Financial Advisory Working Group, and the Requirements, Clarification and Improvement Working Group, are also on the agenda.

Mar 18, 2026BoardMeeting

Board

Colorado DRIVES Governance Committee Minutes

The committee discussed new reporting guidelines for future meetings, progress on the testing and rollout of credit card readers for counties, and the ongoing challenge of cash transaction rounding regarding the cessation of penny production. Action items included finalization of a background check memorandum of understanding, discussions on funding for Google accounts for counties, and reports from working groups on month-end balancing and post-DRIVES upgrade improvements. Updates were also provided on system stabilization, data entry performance metrics, and pending state legislation affecting motor vehicle administration.

Extracted from official board minutes, strategic plans, and video transcripts.

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