Denise Adams

The inFOCUS Strategic Plan is a five-year outlook for the Kansas City Area Transportation Authority (KCATA), serving as a blueprint for success and a renewed dedication to connecting people to opportunities. It outlines five strategic goals, represented by the acronym FOCUS: Finance, Organization, Customer Experience, Unified Region, and System Development. The plan aims to keep KCATA at the forefront of transportation leadership through 2030 and beyond, enhance lives through reliable and convenient mobility options, strengthen public confidence, promote greater mobility, and develop a world-class multimodal system, ultimately striving to be the regional integrator of mobility solutions and supporting preparations for the 2026 FIFA World Cup.

The inFOCUS Five-Year Strategic Plan for the Kansas City Area Transportation Authority (KCATA) serves as a roadmap to enhance lives in the region through reliable and convenient mobility options. It is structured around five strategic pillars: Finance, Organization, Customer Experience, Unified Region, and System Development. The plan aims to achieve financial sustainability, strengthen the workforce, improve customer experience, foster regional coordination, and systematically develop the transportation system, addressing funding challenges and expanding services to promote economic development and environmental sustainability.