Narragansett Bay Commission Strategic Plan 2025-2028
This Strategic Plan for the Narragansett Bay Commission outlines its direction from 2025 to 2028, focusing on enhancing existing strengths and addressing areas for improvement to deliver services to customers and the environment. It is guided by core values of environmental stewardship, commitment to excellence, and teamwork. The plan is structured around five strategic pillars: Operational Excellence, Environmental Sustainability, Financial Management, Workforce Development, and Customer Focus. The overarching vision is to improve the quality of life in Rhode Island through innovation for a vibrant and sustainable future, while ensuring safe, cost-effective, and reliable wastewater services.