Jul 1, 2026StrategicPlan
BoardWashington State Enterprise IT Strategic Plan 2025-2027
This strategic plan outlines Washington State's approach to leveraging Artificial Intelligence to transform government services. It focuses on three main goals: improving customer experiences and outcomes with AI, supporting the workforce in effectively using AI, and scaling trusted AI across government. The plan emphasizes enhancing operational efficiency, strengthening decision-making, and modernizing public services, guided by principles of security, privacy, equity, transparency, and public trust, to achieve better outcomes for residents and communities.