Email & contact info

Clayton Dowell

Chief Executive Officer at Bristol Tennessee Essential Services (BTES)

Work Email: Verified
Direct Phone: Verified
Organization: Bristol Tennessee Essential Services (BTES) · TN

Employing Organization

Bristol Tennessee Essential Services (BTES)

Team

Key Colleagues

Decision makers at Bristol Tennessee Essential Services (BTES)

David Hacker
Vice President of Engineering

Key decision makers in the same organization

Organization Signals

Public Activity & Signals

Board meetings, strategic plans, and buyer signals from Clayton Dowell’s organization

Jul 15, 2026BoardMeeting

Board

Bristol Tennessee Essential Services Board Of Directors Board Minutes

The meeting included the annual election of officers for one-year terms and the adoption of the agenda as amended. Reports were presented regarding the financial status of the electric business unit and broadband services, safety metrics including a recent lost-time accident, reliability data concerning outage minutes, and updates on TVA monthly fuel costs. Additionally, the board received a legal services update and a CEO report covering marketing initiatives and specific power outage events. The session concluded with board member inquiries regarding regional TVA leadership and infrastructure projects, followed by a discussion on an employment agreement.

Jun 17, 2026BoardMeeting

Board

Bristol Tennessee Essential Services Board Of Directors Regular Meeting

The board meeting covered several operational and administrative topics. Reports were delivered regarding safety metrics, customer outage data for the month, and financial performance for the Electric and Advanced Broadband Services business units, including updates on Internet service speed upgrades. Decisions included the approval of a five-year support and extended warranty proposal with Alianza and the purchase of 2,000 meter collars from Carina Technology. The CEO reported on updates to the mobile app, a contract reimbursement review related to Tropical Storm Helene, and recent meetings with TVA. The meeting also included a discussion on an employment agreement.

May 13, 2026BoardMeeting

Board

Bristol Tennessee Essential Services Board of Directors Regular Meeting

The board meeting covered several key items, including a safety report highlighting recent training and a reliability report detailing customer outage statistics. Financial reports for the Electric and Advanced Broadband Services business units were presented. The board approved the 2026-2027 business plan and authorized a $1,000,000 lump sum pension contribution to the Tennessee Consolidated Retirement System. Additionally, the CEO provided updates on the TVA Comprehensive Services Program and local graduation ceremony broadcasts, and the board held a discussion regarding an employment agreement.

Jul 9, 2024StrategicPlan

Board

Btes Strategic Plan

BTES initiated a strategic planning process in 2023 to enhance customer service and establish new organizational goals for the next three to five years. This involved reviewing best practices and incorporating feedback to refine its vision and mission. The plan introduces a new vision to be the community's trusted resource for energy and connectivity, and a new mission focused on providing essential services that enrich the community. Key objectives include fostering community partnerships, engaging with schools for workforce development, and driving continuous service improvements.

Extracted from official board minutes, strategic plans, and video transcripts.

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