Newfoundland and Labrador Legal Aid Commission Activity Plan 2023-2026
This Activity Plan for Legal Aid NL outlines the goals and objectives for the 2023-26 fiscal years, focusing on contributing to a more efficient public sector. The primary strategic issue addressed is improving productivity and client service delivery through the adoption of new technology and enhanced training. Key initiatives include the procurement, deployment, and customization of new Practice Management Software to enhance workflow, document management, and facilitate electronic filing of client data. The plan's overarching vision is to ensure all people in the province have access to the knowledge and services required to protect their basic legal rights and quality of life.