Metropolitan Knoxville Airport Authority Strategic Plan 2021-2025
The Metropolitan Knoxville Airport Authority's Strategic Plan for 2021-2025 outlines a roadmap for recovery and future development, aiming to connect East Tennessee's people and businesses with the world. The plan is structured around seven strategic goals: Safety & Security, Economic Development, Talent and Organization, Community, Customer Service, Infrastructure, and Finance. It seeks to inspire through flight, service, and innovation while ensuring the financial self-sufficiency and operational excellence of McGhee Tyson and Downtown Island airports.