City Of Cypress Technology Master Plan 2026-2031
This document outlines the City's five-year Technology Master Plan, serving as a blueprint for technology investments from FY 2026-27 through FY 2030-31. The plan aims to enhance municipal service delivery and promote organizational effectiveness by focusing on three main categories: customer service projects, organizational efficiency/transparency projects, and technology infrastructure projects. Key objectives include expanding digital solutions, modernizing public-facing services for faster and more accessible processes, and sustaining a reliable, citywide technology infrastructure replacement cycle to align with evolving industry standards and address future operational needs.