Arkansas 911 Board

This Consolidation Plan Report outlines the opportunities and goals for consolidating Public Safety Answering Points (PSAPs) across Arkansas. The plan aims to reduce the number of PSAPs from 102 to a target range of 77-80, with a potential future reduction to 72, by addressing governance, financial, technological, operational, and personnel implications. Key focus areas include implementing physical consolidation, establishing phased approaches based on population and call volume, and leveraging advanced technologies such as ESInet, Next Generation Core Services (NGCS), Arkansas Wireless Information Network (AWIN), and FirstNet. The intended outcomes are improved service quality, enhanced interoperability, increased efficiency, better security and redundancy, and overall cost reduction for emergency communications statewide.