Summary
The Florida Department of Environmental Protection (DEP) is issuing a Request for Information (RFI-16399) to gather market input for an enterprise-wide Volunteer Management System that will consolidate its currently fragmented volunteer processes, supporting approximately 31,000 volunteers. The system is expected to provide volunteer profile and opportunity management, time tracking and milestone recognition, scheduling, mass communications (email/SMS), reporting and data exports, event/group volunteer management, data sharing and integrations, background checks/credential verification, and technical features such as browser-based access, accessibility compliance, bilingual support, role-based access control, and secure hosting. Responses are due by August 4, 2026, and the contract will be performed within the state of Florida.