Description: The State of South Carolina (Department of Administration, OTIS) seeks statewide hosted telecommunications services across three lots: Hosted VoIP & Messaging, Hosted Contact Center, and Hosted IVR, with SIP-enabled solutions and Tier 3/4 U.S.-based data center deployment. The solicitation requires demonstrated enterprise telecom experience with references, allows multiple awardees per lot, includes an initial three-year term plus option years, and lists a proposal due date of 2028-09-28 at 3:00 PM.
StateAgency · SC, US
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South Carolina Department of Transportation
State AgencySC
Posted
Jan 31, 2022
Sep 28, 2028
The State of South Carolina is seeking a provider for statewide hosted VoIP and messaging, contact center, and IVR services. The contract requires service performance management, security measures, disaster recovery, and technical and pricing proposals.
CityTX
Posted
Aug 26, 2026
Sep 24, 2026
The City of Fort Worth seeks proposals to finalize an agreement for an AI-based Interactive Voice Response solution for its Information Technology Solution Department on an as-needed basis. It is an open goods/service procurement rather than a grant program, with requirements associated with IVR systems, call-center services, and related IT solutions. The opportunity opened on August 26, 2026, and submissions are due September 24, 2026, at 2:00 PM CDT.
Decision makers connected to this RFP from South Carolina Department of Administration.
