Summary
The Kansas Corporation Commission (KCC) is soliciting proposals for a Telecommunications Relay Service (TRS) to provide voice-to-text, text-to-voice, video relay, customer support, and reporting on a fixed price per-minute basis for an initial 24-month period with an option to renew for an additional 24 months. The contractor must comply with applicable federal and state laws, provide monthly summary and ad hoc reports, and maintain a plan to transfer customer profile data to an incoming provider at least 60 days before service termination. Bidding is open and managed through the State of Kansas eSupplier portal; questions are due 2026-01-14 and proposals close 2026-02-11.