Summary
Alabama’s Medicaid‑run Health Information Exchange (HIE) is soliciting a comprehensive IT partner to design, develop, migrate, and support a statewide HIE platform, including software development, cloud hosting, data processing, and a 24/7 help desk. The vendor must manage a 12-month migration of existing AWS resources, deliver application and infrastructure services, and implement up to ~780 new interface connections per week while meeting state Medicaid data-security and regulatory standards. The solicitation indicates a 12-month project duration and requires staffing and support with a 4-hour response SLA.