Security Guard Services RFP

Description: This Request for Proposals (RFP) is issued by the StanRTA to select, through a competitive proposal process, a Contractor to provide security guard services. Unarmed security services will be used at the Modesto Transit Center. The Contractor shall provide security personnel to maintain a visible presence, deter criminal activity, and promote safety and order throughout the Transit Center. Security guards shall conduct regular patrols of designated interior and exterior areas, including parking lots, public spaces, entrances, exits, and other areas identified by StanRTA.   Patrol Round. A patrol round is a complete, systematic inspection of all designated security areas within the Transit Center property. Guards shall inspect assigned locations for suspicious activity, unauthorized access, vandalism, vehicle break-ins, safety hazards, and other security concerns. Guards shall document observed incidents and take appropriate action consistent with their assigned responsibilities. Electronic Guard Tour Tracking System. The Contractor shall use an electronic Guard Tour Tracking System or a StanRTA-approved equivalent to verify that required patrol rounds are completed. The system should utilize electronic checkpoints, such as RFID or NFC tags, QR codes, or comparable technology, installed at designated locations throughout the Transit Center. As guards complete their patrols, they shall electronically scan or tap each designated checkpoint. The tracking system shall automatically record the date, time, and checkpoint location of each scan, providing a verifiable record of patrol activity. Additional Duties. Guards shall perform other related security duties as required by the StanRTA. Reporting. The Contractor shall submit a monthly patrol report to StanRTA documenting completed patrols, checkpoints visited, missed or incomplete patrols, and reported security incidents. Records shall be made available to StanRTA upon request.