Summary
Gwinnett County is soliciting proposals for an annual contract to provide maintenance and preventative services for computers, printers, scanners, servers, storage arrays, and peripheral devices across county facilities. The contractor must provide local staffing to support over 6,500 users and 10,000 devices, guarantee on-site response times (4 hours or better), include parts/labor/travel in maintenance costs, and produce monthly KPI reports; the initial term begins in September 2026 with up to four 12-month renewal options. Proposals are open to qualified service providers and the response deadline is June 10, 2026.