Summary
Provide qualified third-party administrator (tpa) to provide comprehensive administration of fsa and commuter benefits. The solution must include an integrated debit card for accessing funds, a secure online portal for account management, high-quality customer service, and effective communication and marketing materials that support employees in making informed benefit decisions; claims administration - end-to-end processing, adjudication, and reimbursement of all eligible fsa and commuter claims in compliance with applicable regulations. ; web-based platform - a secure, user-friendly online portal and mobile access for account inquiries, claims submission, and real-time status tracking. For commuter benefits, the platform must also allow employee enrollment, changes and terminations. For fsa, the platform must be able to track employee and employer funding separately. See outside link.