Summary
The Massachusetts Bay Transportation Authority (MBTA) is soliciting Dedicated Service Providers (DSPs) to operate door-to-door ADA paratransit service (The RIDE) and to maintain MBTA-owned and DSP-provided vehicles. The contract includes a mobilization/transition period (anticipated service start July 1, 2027), a seven-and-a-half year base period beginning January 1, 2027 with options extending through June 30, 2038, and allows bidders to propose service coverage levels (approximately 20%–60% of total annual service hours). Bidders must meet MBTA supplier diversity and insurance requirements; a virtual pre-bid conference is scheduled for July 7, 2026 and proposals are due August 19, 2026.