Summary
The City of Saint Paul is issuing this Request for Information (RFI) to explore the endpoint lifecycle and managed services market, seeking to understand what vendors can offer across multiple capability areas. The RFI covers procurement, deployment, configuration, ongoing maintenance and support, lifecycle management including upgrades, repairs, and disposal, security measures, and regular reporting on device status and performance metrics. The goal is to cast a wide net rather than constrain the market, welcoming responses from vendors who excel in a single area as well as those offering integrated programs.