Summary
The Municipal Permitting Modernization Program (PON 5862) is a NYSERDA initiative to provide New York State municipalities with two years of no-cost access to Citizenserve, a browser-based SaaS platform to modernize municipal permitting, inspections, and zoning workflows. The program includes vendor-provided configuration, deployment support, training, and additional technical support from a provider contracted by NYSERDA to accelerate housing and infrastructure projects and reduce permitting delays. Eligibility is limited to NYS municipalities; the posting shows a response deadline of December 31, 2026 and directs interested parties to NYSERDA and the New York Contract Reporter for official notices and documents.