Summary
The North Dakota University System's Core Technology Services (NDUS) is seeking a qualified Microsoft Unified Support Partner under solicitation SRC000330 to deliver enterprise-wide Microsoft support across its 11 higher-education institutions. Services include advanced technical assistance, escalation to Microsoft, access to subject-matter experts, proactive advisory services, security risk assessments, 24x7 critical-incident coverage, a dedicated account manager, and a centralized support portal. Proposals are submitted electronically through the NDBuys portal, with technical proposals (80 points) and cost proposals (20 points) evaluated separately; the procurement officer is April Moser (April.moser@ndus.edu, 701-969-9207).