Summary
Arlington County Government is seeking a qualified contractor to resell Hyland's Electronic Records Management (ERM) products and services, support implemented software, provide skilled staffing for ongoing support and enhancements, and deliver additional projects when requested by the County. The awarded vendor will supply Hyland licenses, annual maintenance renewals, subscriptions, and related services, while advising the County quarterly on product updates. The RFP includes review of OnBase upgrade delta reports, performing annual license inventory to identify cost-saving opportunities, and maintaining authorized Hyland partner status throughout the contract period.