Summary
The City of Garland (Garland Power & Light) requests proposals to implement a GP&L Outage Management System (OMS) that supports high-volume call processing, high availability, redundant failover, single sign-on, and integration with systems such as Esri Utility Network, SCADA, CIS, and IVR. The RFP requires a detailed cost proposal, implementation plan, and technical approach and is evaluated on a Best Value basis; questions must be submitted via the IonWave Q&A by July 6, 2026 and proposals are due July 28, 2026. Attachment listings on the buyer site include terms & conditions, the RFP document (docx), and appendices for conformance and pricing worksheets.