Summary
The Regional Municipality of Niagara is issuing this Request for Proposal (RFP #2026-RFP-17) to procure a modern, integrated Emergency Management Software solution. The software is intended to replace Niagara Region's current fragmented emergency response processes by providing centralized mass communications/notifications, incident creation and tracking, incident command structure support, situational awareness dashboards, resource coordination, task assignment, role-based access control, and multi-agency user support. The contract duration is 36 months and submissions are accepted online only via the Niagara Region Bids and Tenders portal.