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DE01--ECO Enterprise Service Desk (ESD) Consolidated Effort - RFI (VA-27-00011677)

Description: The Department of Veterans Affairs is conducting market research for a potential acquisition covering Enterprise Service Desk support and associated Contact Center Infrastructure. The request explores an integrated service-delivery model with independent billing and outcome oversight. It is a request for information for planning purposes, not a request for proposals or a grant program.

Buyer: Technology Acquisition Center NJ (36C10B)
Federal · NJ, US
Released: Oct 7, 2026
Closes: Oct 21, 2026(2 days left)

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Key Contacts on this RFP

Decision makers connected to this RFP from Technology Acquisition Center NJ (36C10B).

Philip WeckesserChief, Compliance Division

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Mina AwadContracting Officer

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Kendra M. CaseboltContracting Officer

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Robert KatelyContracting Officer

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