Open RFP

Customer Service and Records Administration Services for ABLE United

Description: The Florida Prepaid College Board, through the State Board of Administration, is seeking a vendor to provide customer service, records administration, and technology platform support for the ABLE United Program. Services include account recordkeeping, contribution and withdrawal processing, debit-card issuance, multichannel participant support, secure online tools, compliance reporting, data security, incident response, business continuity, and transition support. The procurement is an Invitation to Negotiate for operational services rather than a grant program, with proposals due December 7, 2026.

Buyer: Florida State Board of Administration
StateAgency · FL, US
Released: Sep 21, 2026
Closes: Dec 7, 2026(66 days left)

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Key Contacts

Decision makers connected to this RFP from Florida State Board of Administration.

Gwendolyn McGilvrayAccounting Director - Private Market Investments & Technology

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Ben AddletonBudget Analyst

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Jennifer BassBudget Director

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Mandi DyalChief Financial Officer

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