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The anticipated scope of work (i.e., tasks) to be performed is detailed below: (Contact Center): Handle inbound and outbound customer communications across multiple contact channels (phone, webform/email, chat, text/SMS). (Contact Center): Assist with FAFSA and Specialty Program applications and respond to a variety of general and program-specific inquiries. Specialty Programs include Public Service Loan Forgiveness (PSLF), Temporary Expanded Public Service Loan Forgiveness (TEPSLF), Total and Permanent Disability (TPD), and the Teacher Education Assistance for College and Higher Education (TEACH). See attached file.
Starbridge can help you:
Pain points mentioned in board meetings and strategic plans
Instantly outline and draft all requirements
Bring in your USPs and exploit competitor gaps
Starbridge can help you:
Get ahead of RFPs — target accounts planning budget or ending contracts soon
Accounts with contract expirations, meetings mentioning your product, grants, budget changes and more
Starbridge.ai books 30 - 40% of leads into meetings
Process improvement consulting services for the UMKC innovation center.
Posted Date
Jan 6, 2026
Due Date
Jan 27, 2026
Release: Jan 6, 2026
Close: Jan 27, 2026
Process improvement consulting services for the UMKC innovation center.
The Rhode Island Turnpike and Bridge Authority (RITBA) is seeking proposals from qualified firms to provide remote E-ZPass customer service call center services.
Posted Date
Jan 7, 2026
Due Date
Feb 9, 2026
Release: Jan 7, 2026
Close: Feb 9, 2026
The Rhode Island Turnpike and Bridge Authority (RITBA) is seeking proposals from qualified firms to provide remote E-ZPass customer service call center services.
AvailableProcurement of Workforce Innovation and Opportunity Act (WIOA) services, including NCWorks Career Center operations and services for adults, dislocated workers, businesses, and youth.
Posted Date
Dec 22, 2025
Due Date
Feb 9, 2026
Release: Dec 22, 2025
Close: Feb 9, 2026
Procurement of Workforce Innovation and Opportunity Act (WIOA) services, including NCWorks Career Center operations and services for adults, dislocated workers, businesses, and youth.
AvailableA Florida public-sector solicitation seeking vendor services for a customer call center (inbound/outbound/customer call center services). The solicitation was published 2026-01-08 and solicits proposals through a public procurement portal; documents and full scope are available on the buyer's BidNet Direct posting (registration required). The solicitation closes on 2026-02-12 and is actively open as of 2026-01-13.
Posted Date
Jan 8, 2026
Due Date
Feb 12, 2026
Release: Jan 8, 2026
Close: Feb 12, 2026
A Florida public-sector solicitation seeking vendor services for a customer call center (inbound/outbound/customer call center services). The solicitation was published 2026-01-08 and solicits proposals through a public procurement portal; documents and full scope are available on the buyer's BidNet Direct posting (registration required). The solicitation closes on 2026-02-12 and is actively open as of 2026-01-13.
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