Summary
Task Area 1: Clerical Support – The Contractor shall provide clerical support services. Clerical support services shall include: File Services – The Contractor shall file and retrieve letters, memoranda, reports, and other documentation from files, safes, data processing equipment, and other storage areas. The Contractor shall answer inquiries regarding case-related information or status as maintained in the files or a database. Mail Services - The Contractor shall sort received mail by office or individual. The Contractor shall stuff outgoing mail into envelopes and containers; affix postage; and wrap or package bulky items. Receptionist Services - The Contractor shall provide telephone services to include answering and referring calls, taking messages, providing information, and scheduling appointments. Operation of Office Equipment - The Contractor shall operate personal computers, printers, scanners, copiers, fax machines, phone answering systems, and shredders. See attached file.