Kyndryl Corporation at Pennsylvania Higher Education Assistance Agency

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This document comprises a Supplement, an Addendum, and an Amendment related to Multivendor Information Technology Recovery Services provided by Kyndryl to the Pennsylvania Higher Education Assistance Agency (PHEAA). The Supplement details services and equipment, while the Addendum specifies secondary location services. The Amendment modifies the overarching Kyndryl Customer Agreement and Attachment, establishing a minimum aggregate monthly charge of $64,848 for all PHEAA's subscriptions from October 1, 2020, through March 31, 2026. The contract's effective period is March 1, 2022, to March 31, 2026.

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This document is a Schedule, dated October 1, 2025, for Business Continuity and Resiliency Services Rapid Recovery Services provided by Kyndryl, Inc. to Pennsylvania Higher Education Assistance Agency (PHEAA). It is incorporated into a broader Assignment and Services Agreement (FS30002 / ME21-029) that commenced on July 1, 2023, and is set to conclude on March 31, 2026. The schedule outlines various service charges (one-time, monthly, minimum monthly), monthly support allowance hours, hourly support rates, and specific one-time charges for equipment additions, upgrades, and contract extensions. It also details covered addresses, service options, and specifications for both Kyndryl's COMES configuration and PHEAA's customer-owned equipment and network components.

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This document is the Sixth Amendment to the Master Software License Agreement (ME11C-146) between the Pennsylvania Higher Education Assistance Agency (PHEAA) and Accusoft Corporation, originally dated February 6, 2012. Executed as of August 1, 2025, this amendment incorporates Maintenance and Support Services Schedule 1-E. It outlines annual maintenance services for various software components (RM Java, RM HTMLI, RM OFFX, RM OFF) with a service period from July 31, 2025, to July 31, 2026. The document provides contact and billing information for both parties but does not specify any pricing or a total amount for the services.

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This Order Form details a subscription agreement between GovHawk LLC and Pennsylvania Higher Education Assistance Agency (PHEAA) for GovHawk's Legislative and Regulatory Tracking Modules. The subscription is effective from August 1, 2025, to July 31, 2027, for up to 20 licensed users, with annual invoicing. It is governed by a prior Subscription Agreement (ME19-027).