AGCCP Annual Conference

The AGCCP Conference 2026 offers public sector customer care leaders new and exciting ways to grow professionally. Scheduled from October 5th to October 8th, the event focuses on connecting, learning, and uniting to break down barriers and create a more seamless and effective service experience for citizens. This annual conference is essential for anyone committed to delivering exceptional service in government. Attendees can expect professional development through workshops and presentations on municipal customer service, valuable networking opportunities with peers, industry leaders, and experts, and insights into new technologies and innovative approaches via rapid demonstrations and breakout sessions. Discussions on policy and regulation updates are also a key component, ensuring practices align with current governmental standards. The conference provides a platform to learn best practices from other government agencies and gain strategies for enhanced service delivery, ultimately aiming for higher public satisfaction and better perception of government agencies. The event features sponsor areas, impactful speaker presentations, annual Award of Distinction and Award of Excellence ceremonies, and interactive pulse surveys. It is centered on Accountability and Human Connection.