Global Digital Transformation & Customer Experience Summit
Organized by Customer Service & Experience Transformation Summit, 2026-10-21
The Global Digital Transformation & Customer Experience Summit is a premier two-day event uniting industry leaders, innovators, and decision-makers shaping the future of...
- Dates
- Oct 21-22, 2026
- Location
- Boston, MA
- Deadline
- -
- Attendees
- 500
- Vendors
- Unlock to view
About this conference
The Global Digital Transformation & Customer Experience Summit is a premier two-day event uniting industry leaders, innovators, and decision-makers shaping the future of AI, data, and emerging technology. Attendees gain practical insights, real-world case studies, and actionable strategies to accelerate digital transformation and deliver exceptional customer experiences at scale. Hosted in Boston, a globally recognized hub of innovation, technology, and business leadership, the summit offers a dynamic, collaborative environment to explore AI-driven strategies and next-generation customer journeys. CX Summit Boston 2026 is a senior-level executive conference focused on AI-driven transformation of customer service operations, combining automation, data intelligence, and omnichannel support strategy. Unlike traditional CX events, this summit is dedicated specifically to customer service modernization, contact center transformation, and AI-powered service operations. It is designed for leaders who are actively building and scaling customer-centric digital transformation strategies.
Sponsorship options
Conferenzia World offers various sponsorship and exhibition packages designed to connect brands with senior decision-makers and industry leaders. Packages include: Business Development Package, Emerald Package, Bronze Package, Silver Package, Gold Package, Diamond Package, and VIP Package. Special sponsorship opportunities are available for Cocktail Receptions and Gala Dinners. Exhibition options include various sized exhibition spaces (2x2m, 3x2m, 3x3m, 4x4m). Benefits across packages often include speaking opportunities, logo display on promotional materials, exhibition space, inclusion of handouts/brochures, access to the conference mobile app for pre-meetings, lead scanning, inclusion of business descriptions and contact details in the agenda, and access to delegate contact information.
Attendee roles and functions
Roles and teams represented at Global Digital Transformation & Customer Experience Summit
Conference verticals
Public-sector and commercial markets covered by this event
Vendors at this conference
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