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CCW Las Vegas 2027

Organized by Customer Contact Week (CCW) Las Vegas 2026

Customer Contact Week was created to empower customer contact executives with a collaborative platform to explore best practices, innovative technologies, and essential c...

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Dates: Jun 14-17, 2027
Location: Las Vegas, NV
Deadline: -
Attendees: 6,000
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About this conference

Customer Contact Week was created to empower customer contact executives with a collaborative platform to explore best practices, innovative technologies, and essential customer service priorities. As the industry has evolved, so has CCW, continuously adapting to profound advancements in technology and shifting customer expectations. CCW continues that tradition by exploring digital transformation strategy, generative AI and emerging technologies, remote work, customer experience best practices, leadership & culture, and more. Our carefully curated agenda features thought-provoking keynotes, interactive workshops, and engaging think tanks, equipping you and your team with cutting-edge strategies and tactics to pave the way forward.

Sponsorship options

The Customer Contact Week Expo Hall brings together leading technology and solution providers across CX, customer service, contact center operations, AI, workforce management, and more. Explore the latest innovations, connect directly with industry experts, and discover new partners and solutions to help solve your most pressing challenges. Put your brand at the center of where customer contact leaders come to shape what's next. Customer Contact Week partnerships give you direct access to thousands of senior decision-makers across customer service, CX, contact center operations, technology, and workforce strategy. Through high-impact brand experiences, thought leadership, curated networking, and meaningful face-to-face engagement, CCW creates opportunities to build relationships, elevate your market position, and connect with the organizations actively investing in the future of customer contact. A Sponsorship Prospectus is available.