Suburban Mobility Authority For Regional Transportation

The discussion focused on budget allocations and operational initiatives. Key topics included securing contracts with third parties for major vehicle repairs (engine, transmission, bodywork) to manage workload while maintenance staffing increases, and implementing yard management systems to track bus locations efficiently. The committee reviewed the shift to a full-time equivalent model for budgeting staff hours. Furthermore, resources were allocated to improve the cleanliness of bus stops. Ongoing initiatives discussed covered workforce development training and safety programs, noting a significant decrease in the estimated cost per mile for vehicle incidents, resulting in substantial savings. The committee also discussed community partner coordination, including the budget for community partnership programs ($26 million total) and the current low utilization of allocated community partner positions. Finally, the five-year capital budget detailing expenditures for facilities renovation, bus equipment, and bus purchases was presented. Financial status was reviewed, noting an unrestricted net position of $102 million (over six months of expenses), and the typical industry benchmark for administrative costs being under 20% was shared.

The key discussion topics included the adoption of the agenda and certification of public notice information. The Chairperson's Report addressed future mobility, funding, and the planning for a Board Retreat in Spring 2026. The General Manager's Report provided updates on employee wellness initiatives, staff transitions, efforts to improve on-time performance, and collaborations regarding mental health and mobility. The Financial Report for Q1 indicated a stable financial position, being slightly under budget overall. New business items involved seeking approval for a Labor Agreement with AFSCME Local 1786, authorization to award contracts for Board Meeting Software, De-Escalation and Mental Health Awareness Training, Wireless Wi-Fi Routers, and Four Modified Minivans, as well as ratification of payment for engine/transmission repair services. Resolutions were also passed for authorization to increase funding for plumbing repair services and ratification of a contract for employee dental benefits.

The board meeting began with the pledge of allegiance and roll call, confirming a quorum. Key discussions focused on operational recovery, noting that systemwide on-time performance improved from 65% to 79% over the last three weeks, signaling progress in operational discipline. The General Manager highlighted external activities, including their appointment to the Metropolitan Affairs Coalition Board. Public comments addressed suggestions for the FAST bus service, such as 24-hour operation and increased stops within city limits, and feedback on the proposed service expansion into western Wayne County and downriver communities, emphasizing the need for connectivity between SMART and the Ann Arbor Area Transportation Authority (AAATA). Additionally, the board heard testimonials regarding positive and negative driver interactions with a mobility scooter user, and recognition was given to various staff members for their contributions to operational improvements and internal accountability calls.

The meeting commenced with the pledge of allegiance and confirmation of a quorum. The agenda was approved, followed by the certification of public notice regarding the meeting details, including virtual access options and public comment procedures. Public participation included comments from several individuals concerning service hours (suggesting extended or 24-hour service for the FAST bus), the need for more charging ports on buses and at stations, and feedback regarding recent on-time performance struggles caused by drivers overstaying breaks, which nearly caused missed transfers for one rider. Another participant inquired about the utilization of compressed natural gas for fixed-route fleets. Following public comments, the Board approved the minutes from the December 4th, 2025 meeting. The Chairman provided an update on a successful community providers meeting on the east side, focusing on mobility discussions and prioritizing funding for emerging needs. There was also a discussion regarding planning a board retreat in the springtime to align priorities, benchmarks, and strategic engagement. The CEO reported on the difficult loss of three operators in December and outlined wellness initiatives planned for February to support remaining staff health. Additionally, the Board recognized the retirement of the VP of Bus Operations and announced the appointment of an interim replacement.

This plan outlines efforts to expand and enhance regional mobility options, collaborating with communities, residents, and businesses to develop a sustainable transportation system. Key focus areas include transforming and growing services through increased frequency of fixed route and on-demand options, diversifying the fleet, and acting as an economic development driver by leveraging funding, supporting businesses, and investing in infrastructure. The plan commits to immediate implementation actions starting January 2023, involving public outreach, phased resource acquisition, and transparent operations to demonstrate the value of public transit across Macomb, Oakland, and Wayne Counties.