Omaha Metropolitan Transit Authority

The committee held a public comment session where feedback regarding downtown benches and bus route changes was shared. Members reported on public feedback, including service plans and customer experiences, and provided an update on Metro Transit Board activities, noting record ridership levels, infrastructure improvement approvals, and financial audit results. Staff reports covered the launch of the We Make Omaha Future Lab, updates to the microtransit service renamed Micro Flex, holiday service schedules, preparations for College World Series transit operations, and outreach for upcoming community events.

The committee discussed several transit-related topics including feedback on the new customer service transition, paratransit services, and real-time tracking for MOBY vans. The Metro Board report covered the 2027 Transportation Improvement Plan, Title VI analysis, service changes, and infrastructure improvements at the airport. Staff provided updates on Nebraska Public Transit Week, upcoming Earth Day event participation, the Web Content Accessibility Guidelines (WCAG) compliance project, and continued outreach and training efforts for transit accessibility. General discussions addressed service animal policies, bus safety reporting, and coordination with the new customer service contractor.

The board discussed and took action on several items, including the approval of the 2027 Transportation Improvement Program, the Title VI Service Equity Analysis for upcoming service changes, and the awarding of a construction contract for boiler replacements. Additionally, the board approved a work order for the final design of administration building upgrades, which encompasses door replacements, security system enhancements, lighting upgrades, and exterior façade improvements. Administrative reports were provided on ridership, transit week events, customer service contract transitions, and various operational metrics.

The board meetings addressed various operational and administrative matters. Key discussion topics included reports on ridership numbers, transit outreach programs, and organizational updates. The board approved contracts for fire remediation services, cleaning services, and station design. Additionally, the board approved resolutions related to the 2027 Transportation Improvement Program, a Title VI Service Equity Analysis for upcoming service changes, and the recognition of Nebraska Public Transit Week.

The Board discussed various administrative and operational reports, including January ridership metrics and responses to a severe winter storm. Key actions included the approval of emergency fire remediation contracts with ServPro and United Water Restoration Group following a bus garage fire. The Board also authorized Task Order #17 for the BRT Final Design Contract regarding ORBT station design services and approved a contract change order for bus inspections. Additionally, the Board officially proclaimed Nebraska Public Transit Week for March 15th through 21st.