Florida Clerks of Court Operations Corporation

The Council reviewed financial and budget reports, including updates on office expenditures and revenue distribution. Updates were provided by the Budget, Legislative, and Performance Improvement and Efficiencies (PIE) committees, focusing on legislative priorities, indigency forms, and workload analysis. The Council discussed the formation of an Education Committee to strengthen statewide training initiatives. Several contract renewals and new service agreements were evaluated, including web hosting services, the selection of an ERP solution, and a continuing education contract with the Florida Court Clerks and Comptrollers Association. Additionally, the Council addressed the Executive Director's performance review process.

The meeting commenced with the adoption of the agenda and a welcome to new workgroup members. Key discussions focused on the update of total case filings for Q2 of CFY 24/25, which showed a slight overall decline, though individual counties varied. The committee approved the Q2 Performance Measures & Action Plans (PMAP) report. A significant portion of the meeting was dedicated to the SMART Action Plans update; after discussion regarding implementation challenges and staff workload, the committee voted to postpone the SMART action plans until further progress from the future performance workgroup. Workgroup updates included progress on the PAC Framework Workgroup, which is nearing completion of updating the framework and drafting a glossary, the Payment Plan Workgroup's progress on form changes and analysis capabilities, and plans for interactive sessions regarding case weights and future performance measures.

The meeting addressed several performance and operational topics. Discussions included an update on statewide case filings for Q4 of CFY 2024-25, noting a 7.96% increase year-over-year, largely driven by Civil Traffic and Civil filings. The Performance Measures and Action Plan (PMAP) Report identified counties not meeting workload performance standards, although the total number of required action plans decreased. Updates were provided on the PAC Framework initiative aimed at modernizing clerk duties for better data-driven analysis, and the Payment Plan Workgroup discussed report submission rates and format updates. The Future Performance Workgroup is focusing on developing statewide performance measures centered on compliance, workload, volume, accuracy, error tracking, efficiencies, and timeliness, prioritizing compliance and accuracy. Additionally, updates covered changing the Operation Greenlight report period to align with the calendar year, outlining a new annual data validation and certification process for statewide reporting, and presenting revisions to the Business Rules for clarity and consistency.

The meeting commenced with the call to order and approval of the agenda. Key discussions included an update on statewide cases and subcases for Q3 of CFY 2024-25, noting a 3.23 percent increase compared to the previous year, driven primarily by Civil Traffic filings, although variances existed between large and small counties. The Performance Measures and Action Plan (PMAP) update identified 53 counties requiring Action Plans, though the committee subsequently voted to remove Action Plans from being a formal voting item for the PIE Committee. Workgroup updates covered the Planning, Accountability, and Court Services (PAC) Workgroup's progress on modernizing the Clerk Court Services Framework, which is approximately 85 percent complete in consolidating tasks and statutory references. The Payment Plan Workgroup reviewed updates to the Monthly Payment Plan Report form for CFY25/26. The Future Performance Measures Workgroup provided an update following a June survey, aiming to present data to the State Legislature regarding funding and staffing needs for Clerk's offices. A request was also made for volunteers to join additional workgroups.

The meeting agenda included the approval of the agenda and minutes from the December 5, 2025 meeting. Key discussion items focused on updates regarding Cases and Subcases, the PMAP Update, and an update on the Indigency Form. Furthermore, the committee was scheduled to receive updates and deliverables from several workgroups: the PAC Workgroup, the Payment Plan Workgroup, and the Future Performance Workgroup. The session concluded with a section for other business.