The board meeting addressed several key technology initiatives, including the review and potential approval of enterprise service standards. The board received status updates on the One Washington Program, specifically concerning schedule baselining and agency readiness. Discussions also covered progress on the Workers' Compensation System Modernization project, highlighting automation implementation and staffing efforts. Additionally, the board reviewed the status of the Health Care Management and Coordination System (HCMACS) program, focusing on Electronic Health Record implementation, vendor contracts, and the program's governance structure. The meeting concluded with security subcommittee updates and a public comment period.
Enterprise
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The meeting agenda includes oversight discussions for major IT projects, specifically the One Washington Program and the Workers' Compensation System Modernization (WCSM). The board will review project status updates, evaluate financial and technical business cases, and provide feedback. Additionally, updates regarding the TSB Security Subcommittee will be presented, followed by a public comment period.
Aug 13, 2026·Board meeting
Technology Services Board Meeting Minutes
The board discussed the WA State Ferries Ticketing and Reservations Modernization Project, emphasizing cybersecurity, vendor validation, and well-defined requirements. Several enterprise service standards were reviewed and unanimously approved, including updates to customer identity and access management, productivity suite tools, mainframe hosting, and the WA.gov platform. The board engaged in a scoring exercise for IT decision packages and received a briefing on the state's artificial intelligence strategy and roadmap, which focuses on modernizing government operations and improving customer experience. Additionally, the launch of the new resident portal on WA.gov was announced as a significant milestone in replacing previous access systems.
Aug 13, 2026·Board meeting agenda packet
Technology Services Board Full Board Meeting
The board meeting covered several critical initiatives, including a status update on the Washington State Ferries Ticketing and Reservations Modernization project and a vote to approve new enterprise service standards, such as customer identity management and mainframe services. The board also reviewed proposed decision package scoring criteria and received a comprehensive briefing on the State AI Strategy and Roadmap, which emphasizes human-led, secure, and equitable AI deployment. Additionally, there was a presentation on the launch metrics and functionality of the new Resident Portal on WA.gov.
