William Francis Cole

The strategic plan for the Office of the Attorney General focuses on providing legal services, enforcing child support laws, securing justice through criminal prosecutions and investigations, administering crime victim services and victims' assistance grants, and protecting Texans from fraud, waste, and abuse. The plan outlines specific goals, objectives, and strategies to achieve these aims, including improving efficiency, effectiveness, and customer service, as well as leveraging technology to enhance operations and transparency.

The Office of the Attorney General is set to transform Texas child support service delivery and its supporting technology through modern SaaS/iPaaS, low code, and cloud technologies, adopting an Agile-at-Scale model. The focus is on building nimble, responsive tools and processes to meet the evolving needs of Texas families, emphasizing sustainability, flexibility, and quality. The project involves iterative modernization of core child support functions, leveraging cloud providers and custom applications, with the Mainframe supporting back-end functions until full migration is complete. The roadmap includes Agile transformation, customer contact improvements, enhanced authentication, interstate case portal enhancements, and contract management modernization.

The strategic plan for the Office of the Attorney General focuses on providing high-quality legal services, enforcing child support laws, securing justice through criminal prosecutions and investigations, administering crime victim services, and protecting Texans from fraud, waste, and abuse. Key goals include delivering skillful legal representation, maximizing child support collections, supporting crime victims, preventing Medicaid fraud, and promoting transparency and accountability in agency operations. The plan emphasizes efficiency, effectiveness, and customer service across all divisions.

The strategic plan for the Office of the Attorney General focuses on providing high-quality legal services, enforcing child support laws, securing justice through criminal prosecutions and investigations, administering crime victim services, and protecting Texans from fraud, waste, and abuse. Key areas of focus include delivering skillful legal representation, ensuring proper collection of child support, enhancing criminal justice initiatives, supporting crime victims, and promoting transparency and accountability across agency operations. The plan also emphasizes efficient resource management, continuous improvement, and responsiveness to customer needs to maximize benefits for state agency clients and Texas taxpayers.

The strategic plan for the Office of the Attorney General focuses on providing legal services, enforcing child support laws, assisting crime victims, and addressing Medicaid crimes. Key areas of focus include efficient resource allocation, skillful legal representation, effective child support enforcement, compassionate crime victim services, and thorough Medicaid fraud investigation. The plan aims to ensure accountability, efficiency, effectiveness, excellent customer service, and transparency in all agency actions, while also emphasizing the use of modern technology and information systems to improve service delivery.