Chief Examiner & Company Licensing and Examinations Division Director
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Board meetings, strategic plans, and buyer signals from Susan Daou’s organization
Dec 8, 2025·StrategicPlan
Board
North Dakota Insurance Department Strategic Plan
The North Dakota Insurance Department's strategic direction is focused on overseeing the state's insurance marketplace. Its mission is to safeguard promises made to North Dakotans and foster a fair and thriving marketplace that meets consumer needs and adapts to the evolving insurance industry. Key functions include providing education, regulation, and enforcement of insurance laws, assisting consumers, investigating fraud, ensuring fire safety, and monitoring the financial strength of insurance companies. The overarching vision is to ensure safeguarding promises and fostering fairness within the insurance sector.
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North Dakota Insurance Department Health Care Transformation Plan
North Dakota's Health Care Transformation plan outlines a three-step approach to improve the state's healthcare system by focusing on affordability and quality. The plan addresses high hospital expenses and utilization rates by proposing solutions to strengthen employer coverage, optimize medication practices, and improve care for Medicaid beneficiaries. The goal is to reduce costs, improve patient health outcomes, and make healthcare more accessible and affordable for all North Dakotans.
Extracted from official board minutes, strategic plans, and video transcripts.
