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Board meetings and strategic plans from Stephanie Schardin Clarke's organization
This Strategic Plan outlines the mission and goals for The Taxation and Revenue Department. It aims to provide fair and efficient tax administration, revenue distribution, and motor vehicle services. The plan focuses on three key goals: enhancing customer experience, fostering team excellence, and improving the efficiency, security, and transparency of operations. The department's vision emphasizes exceeding customer and employee satisfaction, inspiring a skilled and service-oriented team, cultivating integrity and inclusion, earning trust, empowering customers through outreach, and offering innovative solutions.
Extracted from official board minutes, strategic plans, and video transcripts.
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