Sonya LaCasse

The strategic plan for the Louisiana Department of Veterans Affairs focuses on providing comprehensive care and quality services to Louisiana's veterans and their families. It outlines the vision to rank among the top ten nationally in efficient and cost-effective care through benefits, veterans' homes, and cemeteries. Key goals include ensuring continued quality services, maximizing funding, and planning necessary remodeling and construction. The plan also emphasizes educational training for staff, customer service, and compliance with federal requirements across various programs such as appeals, contact assistance, education training, and cemetery services.

The strategic plan for the Louisiana Veterans Home focuses on optimizing healthcare benefits for disabled Louisiana veterans and non-veteran residents through federally administered healthcare programs. Key goals include assuring operational effectiveness by maintaining a high average daily occupancy rate and maximizing cost-effectiveness by obtaining a significant portion of veteran healthcare costs through federal funding. The plan emphasizes providing personalized rehabilitative and restorative healthcare in a safe, clean, home-like environment to enhance the quality of life for each resident.

The Louisiana Strategic Plan Update for FY 2026-2027 through FY 2030-2031 outlines the top five performance indicators that highlight the efforts to achieve the agency's vision, mission, and philosophy.

The strategic plan for the Northeast Louisiana Veterans Home for fiscal years 2026-2027 through 2030-2031 aims to establish the facility as a leading state veterans home by focusing on quality, wellness, harmony, and maximizing individual potential. The plan includes providing continuous medical and psychiatric care to eligible Louisiana veterans, their spouses, and Gold Star parents, with the goal of improving their physical and mental abilities. Key goals involve ensuring continued operational effectiveness and maximizing cost-effectiveness, including maintaining a 90% occupancy rate and securing at least 50% of healthcare costs through federal funding.

The strategic plan for the Southwest Louisiana Veterans Home focuses on optimizing healthcare benefits for disabled Louisiana veterans through federally administered healthcare programs. Key areas of focus include assuring operational effectiveness by maintaining a high average daily occupancy rate and maximizing cost-effectiveness by increasing federal funding and efficiently managing resources. The plan aims to provide personalized rehabilitative and restorative healthcare, enhance the quality of life for veterans, and ensure compliance with regulatory agency regulations.