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Shana Williams - verified email & phone - Assistant Customer Services Manager at Tacoma Public Utilities (WA) | Gov Contact | Starbridge | Starbridge
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Shana Williams

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Assistant Customer Services Manager

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Employing Organization

Tacoma Public Utilities

WA

Meeting Mentions

Board meetings and strategic plans from Shana Williams's organization

Apr 23, 2025·Board Meeting

Public Utility Board Of The City Of Tacoma Resolution

Board

The board approved multiple contract actions including a waiver for direct negotiation for an Energy Management Systems software and hardware refresh project with Utilicast LLC. Additionally, the board approved a furniture procurement contract with Workpointe for Tacoma Public Utilities office and meeting spaces, and authorized a contract with Northwest Cascade, Inc. for the replacement of chemical feed lines at the Green River Filtration Facility to ensure continued water safety and operational standards.

Apr 23, 2025·Board Meeting

Public Utility Board Of The City Of Tacoma Board Action Memorandum

Board

The board discussed and authorized the acceptance of a $1,725,000 grant from the Washington State Department of Transportation to support a medium-duty zero-emission utility service vehicle pilot project. Key project components include the procurement of a battery-electric dump truck, mobile charging units, and the installation of on-campus charging infrastructure. The board also approved an increase in administrative authority for the Director to execute the associated grant agreement, ensuring the project proceeds without financial impact to ratepayers.

May 27, 2026·Strategic Plan

Tacoma Power Integrated Resource Plan 2026-2045

Strategic

This document presents the preliminary findings of the Tacoma Power 2026 Integrated Resource Plan (IRP), a roadmap for providing reliable and low-cost power in an uncertain future. The plan assesses the current power supply and resource position, identifying no imminent need for additional energy resources but a likely need for additional capacity resources by the late 2030s or early 2040s to meet high load events. Key options for filling potential gaps include acquiring energy efficiency, ramping up demand response, and analyzing further hydro capacity and battery storage solutions. The overall objective is to strategically prepare for future energy demands and maintain resource adequacy.

May 27, 2026·Strategic Plan

Tacoma Power Financial Update 2027-2036

Strategic

This document presents a financial update for Tacoma Power, outlining revenue needs for the 2027-28 biennium and projections through 2036. It details a $160 million revenue gap, primarily driven by increased personnel expenses and lower anticipated wholesale revenues. The update explores various rate increase options, including 5.7%, 6.6%, and 7.8%, to address the shortfall while considering their impact on liquidity and debt service coverage. It also highlights measures taken to reduce rate pressure and compares Tacoma Power's rates with peer utilities, aiming to ensure responsible fiscal management, maintain fair and affordable pricing, and uphold an AA credit rating.

May 27, 2026·Board Meeting

City Of Tacoma Public Utility Board Public Utility Board Meeting

Board

The board addressed several resolutions, including the expansion and extension of a contract for dam safety engineering services with GFT Infrastructure, Inc. and additional geotechnical investigation work with Schnabel, Inc. Other items included the authorization of a collective bargaining agreement with the Brotherhood of Locomotive Engineers and Trainmen, updates to the municipal code regarding electrical permit occupancy requirements for nonprofit corporations, and the declaration of surplus for a substation transformer. Additionally, the board reviewed the first-quarter budget performance.

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Extracted from official board minutes, strategic plans, and video transcripts.

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Shelly Hals

Administrative Assistant (Water Quality, Tacoma Water)

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Lisa Ann Mesa Quitugua

Assistant Division Manager, Customer Service

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Tasha Moore

Assistant Division Manager, Customer Solutions & Billing (Customer Experience & External Affairs)

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Kari L. Louie

Assistant Human Resources Director – Compensation and Benefits

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