Scott Quinn

This commemorative report celebrates fifty years of the South Carolina Department of Consumer Affairs' service, detailing its evolution from 1975 to 2025. It outlines the agency's mission to promote a fair marketplace through advocacy, complaint mediation, enforcement, and education, and its vision for empowering educated consumers and businesses. The report highlights historical milestones, the development of key divisions including Advocacy, Legal, Education, Identity Theft, and Technology, and reaffirms its commitment to adapting to future challenges.

The agenda for the upcoming meeting includes standard procedural items such as the Call to Order, a statement regarding the Freedom of Information Act compliance, and the Approval of Minutes from prior meetings. Key discussion topics are structured around Commission Policy and Progress Reports covering Administrative Services, Advocacy, Consumer Services & ID Theft Unit (IDTU), Enforcement/Legal, and Public Information and Education. The meeting will conclude with Announcements, including the date of the next meeting.

The agenda for the meeting included a Statement of Compliance with the Freedom of Information Act (FOIA), discussion items covering divisional reports and the Administrator's report, and a section dedicated to New Business and Announcements.

This commemorative report for the South Carolina Department of Consumer Affairs outlines its mission to promote a fair marketplace for consumers and businesses through advocacy, complaint mediation, enforcement, and education. It details the agency's vision of ensuring educated and empowered consumers and businesses in a fair, transparent, and competitive marketplace. The document celebrates 50 years of service, highlighting its historical evolution, key legislative milestones, and the ongoing strategic focus on protecting consumers and fostering a balanced economic environment, while also looking forward to future challenges and evolution.

This Annual Accountability Report for the Department of Consumer Affairs outlines the agency's performance and strategic direction. The report details strategic plan results for FY2025 and strategic plan development for FY2026, focusing on four key goals: effectively administering and enforcing consumer protection laws, providing quality licensing and registration, educating consumers and businesses, and evaluating technologies and strategies for security and efficiency. The plan aims to protect consumers from fraudulent practices, promote high standards for regulated businesses, increase public awareness, and ensure a secure and efficient operational environment.