Rebecca Ajhar

The Florida Lottery, Division of Security, aims to be recognized as the premier lottery security division in the nation by offering services to meet the law enforcement, investigative, and security needs of the Florida Lottery and its citizens. Its mission is to ensure the security and integrity of the Florida Lottery's operation. This includes providing assistance to law enforcement agencies, offering information on lottery-related cases, conducting forensic analysis of lottery tickets, and initiating administrative cases against retailers for law violations.

The Florida Lottery's Long-Range Program Plan (LRPP) for Fiscal Years 2021-22 through 2025-26 outlines strategies to maximize revenue for the Educational Enhancement Trust Fund (EETF) while maintaining operational integrity and responsible gaming practices. Key areas of focus include: maximizing contributions to education, retailer recruitment and relationship management, optimizing operational effectiveness, enhancing customer service, strengthening security protocols, and promoting public integrity. The plan details strategies for sustainable growth, leveraging strengths such as strong security, a robust IT infrastructure, and a national reputation for efficiency. Opportunities for growth include retailer recruitment, leveraging technology for improved security and efficiency, and expanding marketing efforts. Threats include the evolving marketplace and economic conditions. The plan also includes performance measures and standards for key outcomes, such as annual contributions to the EETF and total revenue, along with associated activities and a unit cost summary.

The Florida Lottery's Long Range Program Plan (FY 2019-2024) outlines strategies to maximize revenue for education while maintaining operational integrity and responsible gaming practices. Key areas of focus include maximizing contributions to the Educational Enhancement Trust Fund (EETF), enhancing operational effectiveness, strengthening security protocols, and promoting responsible play. The plan addresses challenges such as workforce retention, retailer recruitment, and market competition, while leveraging opportunities in technology, marketing, and product innovation. Targeted outcomes include increased contributions to education, sales growth, improved player engagement, and enhanced public awareness of the Lottery's role in supporting education.