Jul 23, 2026BoardMeeting
BoardSORTA/Metro Planning and Ops Committee Committee Meeting
The committee meeting addressed several key operational and planning topics, including a ridership and service quality report, customer survey results, and updates on the MetroNow! and Red Bike programs. A proposed resolution regarding a contract award for biometric screenings was reviewed. Additionally, the committee evaluated extensive data on fixed-route and access service performance, customer satisfaction survey results for both fixed-route and MetroNow! services, and ridership growth by service zone. The session concluded with a review of MetroNow! service metrics and operational data.